Category Archives: Support

Voicent Technical Support

Sending Appointment Reminders via Text

We currently do outbound dial for appointment reminders but would like to know what is required in accordance with your software in order to send appointment reminders via text. For example do we need to purchase an SMS finder? In … Continue reading

Posted in Appointment Reminder | Tagged , , ,

Looping the call list with BroadcastByPhone

We would like to be able to input a list of phone numbers and have the software dial these number multiple times. right now, once a list of numbers is dialed, that call list stops. Is there a way to … Continue reading

Posted in Auto Dialer | Tagged , ,

Does BroadcastByPhone work with Nortel CS1000?

Does this work on the Nortel CS1000. We would like to use it in a SIP configuration. Our products will work with the Nortel CS1000, you can either configure a SIP Extension within the Nortel CS1000 to connect with Voicent … Continue reading

Posted in Auto Dialer | Tagged , , ,