Category Archives: Support

Voicent Technical Support

Backing and Restoring Licenses

The machine with the 100 licenses has an Intel Xeon processor with 16GB of RAM. It looks like whoever originally installed the license installed them on the wrong machine. What I want to do is move the 150 license from … Continue reading

Posted in FAQ, General, News, Product Usage, Support, VOIP | Tagged , , , ,

Can BroadcastByPhone Autodialer dial German Business #s?

I’m interested in your services. I’d like to ask you the following questions. Is it possible to hang up after one ring? Before the people pick up the phone? Like pingcalls.. And is it possible to use a german business … Continue reading

Posted in Auto Dialer, Gateway | Tagged , , ,

Help! Why is AutoReminder repeating each call three times! Each patient receives 3 reminders…

Today the system start repeat each call three times!!! Each patient receives 3 reminders. Please, check to see what is going on. This problem was previously discovered, by one of our customers, to be associated with the Windows Scheduler. The … Continue reading

Posted in Appointment Reminder, Auto Dialer, Gateway, General, Support, VOIP | Tagged , , ,