Category Archives: Support
How to make the phone number more audible and understandable in Text-to-Speech
Question: When we give a phone # for them to call back on, what is the best way to enter the text (using TTS) for the phone # to be most understandable. Sometimes the voice seems to rush and run … Continue reading
Posted in IVR Studio, Support, Text-to-Speech
Tagged ivr, text-to-speech, tts
Alternate Phone Numbers
Hello Voicent, does your software have the ability to specify multiple phone numbers for someone, and if the first number is not answered call the second number on file for them? Yes! One of our new features is the Alternate … Continue reading
Posted in Agent Dialer, Auto Dialer, General
GoldWave Converting To A Correct Format
When creating a wav file using GoldWave v5.67 (unlicensed version) I save the file as PCM signed 16 bit, mono and then try to use it in AutoReminder, I get an error that the file is in the wrong format. … Continue reading
Posted in Agent Dialer, Appointment Reminder, Auto Dialer, BroadcastByEmail, CRM, Developer, FAQ, Gateway, General, Installation, IVR Studio, News, Product Usage, Skype, Support, Technical Terms, Text-to-Speech, Voice Modem, VOIP