Category Archives: Support
BroadcastByPhone SPA3102 Dial Plan
Dial plans can be very confusing at first glance. However they are an invaluable feature of the SPA-3000′s so you should at least learn the basics of how they work. The following dial plans are to show how to use … Continue reading
Posted in Agent Dialer, Appointment Reminder, Auto Dialer, Gateway, IVR Studio, Product Usage, Support, Technical Terms, Voice Modem
Tagged broadcastbyphone, Dial Plan, SPA3102
BroadcastByPhone Multiple Transfer Numbers
“Hi, how can I use voicent broadcastbyphone to let users press multiple numbers for multiple transfers? thanks” When using BroadcastByPhone, you may want to give the people you are calling the option to press 1 to transfer to sales or … Continue reading
Posted in Auto Dialer, Developer, General, IVR Studio, Product Usage
Tagged broadcastbyphone, ivr, IVR Studio, multiple transfers, transfers
Magic Jack dropping 2 digits
I am using a XP computer with a modem. I am trying to call out using Magic Jack. It will call using just Magic Jack, When I try to use Voicent software, the modem calls and Magic Jack dials the … Continue reading
Posted in Agent Dialer, Auto Dialer, General
Tagged dropping 2 digits, Magic Jack, removing 2 digits