Category Archives: Support

Voicent Technical Support

Jar file compilation

When creating a custom IVR studio database interaction, you will need to create a jar file using the build.bat file located in the IVR demo folder. You will need the JDK installed to be able to run the build.bat file. … Continue reading

Posted in IVR Studio | Tagged , , , , , ,

Setup OBi110 for auto dialing

I have a broadcast by phone product and I want to know is it work with OBi110 Voice Service Bridge and VoIP Telephone Adapter? Thank you for your time and support. Yes, it should work with OBi110 or any VOIP … Continue reading

Posted in Agent Dialer, Appointment Reminder, Auto Dialer |

Call in to record a message

I’m trying to set up a test. I have a CallCentric account. I don’t understand what number to call to record a message. Instructions say to dial the number associated with the account. When I dial our church number from … Continue reading

Posted in Auto Dialer |