Category Archives: Support

Voicent Technical Support

Use multiple SIP accounts

Posted on January 10, 2012 | By Voicent News

I have tested with the Voicent SDk provided in c# for a simple call interface.Can you please help me how to use multiple SIP accounts for calling list of numbers at a time using SDK. Actually, you do not have … Continue reading →

Posted in Developer, VOIP |

How do I make more simultanious calls

Posted on December 8, 2011 | By Voicent Info

I would like to know how I can make more simultanious calls using Voicent? Voicent software is capable of making as many simultanious call as your hardware will allow. We have call centers with several hundred Agents operating large servers, … Continue reading →

Posted in Agent Dialer, Auto Dialer, VOIP |

Agent Dialer fields are scrambled during command line importing.

Posted on December 8, 2011 | By Voicent Info

When I use the -import flag to import my csv, the fields become scrambled and inconsistant. In the event that more than the three standard fields are needed to display your .csv file, you will need to create a blank .aoc file, … Continue reading →

Posted in Agent Dialer, General | Tagged , , ,