Category Archives: Support

Voicent Technical Support

NEC DSX-80

Looking for a tool what will allow us to make automated calls to patients to remind them of upcoming appointments. We currently use eClinicalWorks at our office which has the appointment information. If we implement your product, what additional hardware … Continue reading

Posted in Appointment Reminder, VOIP |

Find working phone number

When i am reading the feature, i got 1 highlighted point in list , that is “Detects human pick up, answering machine, busy, no answer, disconnected line” in this just we want to know, we are looking this feature in … Continue reading

Posted in Auto Dialer, General |

Call status for message delivered and heard

I performed some tests and I noticed that the status of a call interrupted by the receiver, even at the beginning of the message, comes back in the status that this call is made and succeeded, which is fault because … Continue reading

Posted in Auto Dialer |