Category Archives: Support
Windows 7 and traditional phone lines
My client’s now looking at using 4 traditional phone lines. Would he still need a PBX to hook the phone lines up? If not, how do the phone lines hook up with the pc? I took a look at your … Continue reading
Posted in Installation, VOIP
Dialer Call Progress Detection
Issued related to this article: There is a delay before the audio message is played The system does not leave a message on answering machine The message on answering machine is being cutoff No popup screen for live answer for … Continue reading
Posted in Agent Dialer, Appointment Reminder, Auto Dialer
Move Appointment Reminder Calls to Another Server
I need to move my Voicent appointment reminder instance to a new server. How do I move the existing queued calls to the new server? There is no automated way to move, but you can do it manually by copy … Continue reading
Posted in Appointment Reminder