Category Archives: Support

Voicent Technical Support

Appointment reminder with C#

Dear Supportive Team, I wanna use your Voicent Auto-reminder for making and scheduling appointment. C# code you provided is very useful. Problem:1 But When i use that with skype account to a given number call is repeatedly processing after i … Continue reading

Posted in Appointment Reminder, Developer |

Fast call transfer for auto dialer

Dear support, we are experencing problems with call transfers, once the client press 0 to connect, it takes more than 3 seconds to connect to a live person. please advice what to do. We are currently using There are two … Continue reading

Posted in Auto Dialer, Installation |

E1 ISDN PRI for dialer

Can we use E1 ISDN PRI line for making out bound dialing. If yes then I would like to have more details on the same Yes, you should be able to (though not directly). The connect to the E1 IDSN … Continue reading

Posted in Agent Dialer, Auto Dialer, Gateway, Installation |