Category Archives: Support

Voicent Technical Support

Setting up wake up calling service

Hi, I want to set up a wake up calling service for my customers and I’ve set up AutoReminder as advised in the help guide. However, I have a few questions: When AutoReminder dials out and the phone is picked … Continue reading

Posted in Appointment Reminder, Developer |

Scale up appointment reminder

I am looking for information regarding the use of AutoReminder in an enterprise environment. Basically I need to know how large an AutoReminder installation can scale to in regards to number of calls processed, number off appointments stored, etc. I … Continue reading

Posted in Appointment Reminder |

Appointment call API

Ok, here is possibly what is happening, I am using the appointment reminder to submit calls to the gateway, some of those calls somewhere around 5% seem to get lost and never updated on the reminder system. So i am … Continue reading

Posted in Appointment Reminder, Developer |