Category Archives: Support
Schedule reminder message hourly
Need to software to call out with reminder messsage every hr for example. Can Auto schedule do that too? Yes. It should. Since the minimum recurrent appointment is set to daily, you’ll need to create the same appointment/call multiple times. … Continue reading
SIP Trunks and Router
I am running an 8-line Voicent Broadcast By Phone enterprise system. My SIP provider is Bandwidth.com, which uses IP-authentication. I have 30 SIP trunks which are used on a line-rotation basis. I have cable broadband with a static IP assigned … Continue reading
Autodialer force message play
In the Setup > Options > Advanced Menu, there is an option that reads “force message play ___ seconds after human voice recognized.” What exactly does this mean? This is just a safety measure to prevent the software from trying … Continue reading