Category Archives: Support
Auto dialer features
Good morning, I am reviewing your Voicent software and I would like to know if it can accomadate the following key features. These five features are critical and thus I would appreciate your early response Thanks for contacting us. Please … Continue reading
Set reminder call time during import
I’m trying to change the setting in the Reminder Call time section to “Before appointment Start”. I want this option as the default when importing new appointments into the application. Currently the default is set to “At this time” which … Continue reading
Use dialer with Cisco Call Manager
Can we use BroadcastByPhone with a Cisco CallManager system? Yes, you could. Here are the information we found on cisco’s website. It is referring configuring a softphone. For Voicent, the settings should be the same. Each line configured in Voicent … Continue reading