Category Archives: Support

Voicent Technical Support

Setup VOIP Call Transfer

How do i set up Call Transfer Using Call Centric Voicent Gateway has two call transfer mode (gateway > Setup > Options > Call Transfer): Transfer to another phone number Simply enter the phone number you want the call to … Continue reading

Posted in Installation, VOIP |

Message cutoff

message stops short after playing just a few words Please select Help > Troubleshooting… from the program main menu, and take a look at topics related to “message cutoff”. Basically, you need to check: 1. phone line quality 2. phone … Continue reading

Posted in Installation |

Emergency alert by pager and phone

As a company provides real-time information service for emergency or fire alert by pager, we look for a solution to inform our customer, in case that the page wireless network is temporary not available. With your product BroadcastByPhone, we think … Continue reading

Posted in Auto Dialer, VOIP |