Category Archives: Support

Voicent Technical Support

Modems for 4 Lines

We are considering purchasing your product and looking at your 3025 voice modem with 4 lines. Do we receive 4 individual single line modems or is it a single modem with 4 ports? You will receive 4 modems. So please … Continue reading

Posted in Voice Modem |

Email and voice service

We have both Broadcast by Email and also Broadcast by Voice — I understand the voice messages are using VOIP channels that we’ve purchased from Callcentric, but what path do emails sent by Voicent use? If we have a Broadcast … Continue reading

Posted in BroadcastByEmail |

Appointment reminder for multiple clients

Here is our situation: We do several hundred appointment calls each evening for several clients. For some of the clients we need to resubmit the appointment calls when the first one has failed. We do not need to resubmit for … Continue reading

Posted in Appointment Reminder |