Category Archives: Skype

Skype setup and usage

Skype predictive dialer audio quality

Whenever I am making a call with Skype, people hang up because voice quality is very poor as compared to modem. for example when i say hello ……it gets repeated two times and i hear echo, I have done everything. … Continue reading

Posted in Agent Dialer, Installation, Skype |

Skype Caller ID Display

Skype now supports display of the correct caller ID information for US numbers. This is great news for our customers. Before, the display for US numbers looks like 00000123456 or just call. Now you can set it up to display … Continue reading

Posted in Agent Dialer, Appointment Reminder, Auto Dialer, Gateway, Skype |

Is Skype Ready for business

Is Skype ready for business? The answer is a solid Yes if you count Skype Extras – third party products that can be used to enhance the basic calling features of Skype. For example, customer relationship-management software vendor Salesforce.com (CRM) … Continue reading

Posted in General, Skype |