Category Archives: Skype

Skype setup and usage

Autodialer using USB voice modem

> I bought a usb modem by zoom and it is a voice modem. how do i get Voicent to recognize it. i need to use this modem because i have a laptop that will be used. the driver shows … Continue reading

Posted in Agent Dialer, Auto Dialer, Installation, Skype, Voice Modem |

Autodialer not start with Skype in manual mode

I started skype manually on gateway window but when try to activate voicent to call, the screen pop up said error no voice modem or skype therefore could not make phone call. I check skype to see if it work … Continue reading

Posted in Auto Dialer, Skype |

Run multiple instances of Skype

You can run multiple instances of Skype, but they must be running under different Windows user account. This is a Skype limitation, not a limitation of Windows OS or Voicent software. On Windows 2000/2003/XP, you can run Skype using a … Continue reading

Posted in Auto Dialer, Gateway, IVR Studio, Skype |