Category Archives: Product Usage

Voicent Product Usage Tips

Setting up Voicent with Asterisk/FreePBX

Posted on June 13, 2013 | By Voicent Info

hello voicent, I have an asterisk box with freepbx. Inside the asterisk/freepbx I can create an extension and my password. How do I plug those in as I do not see asterisk/freepbx under the phone call setup wizard, please help, … Continue reading →

Posted in Agent Dialer, Appointment Reminder, Auto Dialer, BroadcastByEmail, CRM, Developer, FAQ, Gateway, General, Installation, IVR Studio, News, Product Usage, Skype, Support, Technical Terms, Text-to-Speech, Voice Modem, VOIP | Tagged asterisk, freepbx, sip credentials

Backing and Restoring Licenses

Posted on May 7, 2013 | By Voicent Info

The machine with the 100 licenses has an Intel Xeon processor with 16GB of RAM. It looks like whoever originally installed the license installed them on the wrong machine. What I want to do is move the 150 license from … Continue reading →

Posted in FAQ, General, News, Product Usage, Support, VOIP | Tagged install \\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\, installation, license, license install, licenses

GoldWave Converting To A Correct Format

Posted on December 12, 2012 | By Voicent Info

When creating a wav file using GoldWave v5.67 (unlicensed version) I save the file as PCM signed 16 bit, mono and then try to use it in AutoReminder, I get an error that the file is in the wrong format. … Continue reading →