Category Archives: Product Usage

Voicent Product Usage Tips

Setting up Voicent with Asterisk/FreePBX

hello voicent, I have an asterisk box with freepbx. Inside the asterisk/freepbx I can create an extension and my password. How do I plug those in as I do not see asterisk/freepbx under the phone call setup wizard, please help, … Continue reading

Posted in Agent Dialer, Appointment Reminder, Auto Dialer, BroadcastByEmail, CRM, Developer, FAQ, Gateway, General, Installation, IVR Studio, News, Product Usage, Skype, Support, Technical Terms, Text-to-Speech, Voice Modem, VOIP | Tagged , ,

Backing and Restoring Licenses

The machine with the 100 licenses has an Intel Xeon processor with 16GB of RAM. It looks like whoever originally installed the license installed them on the wrong machine. What I want to do is move the 150 license from … Continue reading

Posted in FAQ, General, News, Product Usage, Support, VOIP | Tagged , , , ,

GoldWave Converting To A Correct Format

When creating a wav file using GoldWave v5.67 (unlicensed version) I save the file as PCM signed 16 bit, mono and then try to use it in AutoReminder, I get an error that the file is in the wrong format. … Continue reading

Posted in Agent Dialer, Appointment Reminder, Auto Dialer, BroadcastByEmail, CRM, Developer, FAQ, Gateway, General, Installation, IVR Studio, News, Product Usage, Skype, Support, Technical Terms, Text-to-Speech, Voice Modem, VOIP |