Category Archives: Product Usage
BroadcastByPhone SPA3102 Dial Plan
Dial plans can be very confusing at first glance. However they are an invaluable feature of the SPA-3000′s so you should at least learn the basics of how they work. The following dial plans are to show how to use … Continue reading
Posted in Agent Dialer, Appointment Reminder, Auto Dialer, Gateway, IVR Studio, Product Usage, Support, Technical Terms, Voice Modem
Tagged broadcastbyphone, Dial Plan, SPA3102
BroadcastByPhone Multiple Transfer Numbers
“Hi, how can I use voicent broadcastbyphone to let users press multiple numbers for multiple transfers? thanks” When using BroadcastByPhone, you may want to give the people you are calling the option to press 1 to transfer to sales or … Continue reading
Posted in Auto Dialer, Developer, General, IVR Studio, Product Usage
Tagged broadcastbyphone, ivr, IVR Studio, multiple transfers, transfers
Auto Phone Calls
I’m looking for a software package that will do the following: * dial a phone number * loop a sound file (.wav, .mp3, or computer generated voice from text) for a given duration (~ 1 min) * log the time/date … Continue reading
Posted in Product Usage
Tagged auto phone calls, bbp, broadcastbyphone, launch program, send email