Category Archives: Product Usage
Multiple workflow triggers
A workflow trigger is activated once its triggering condition is met. All actions of the trigger will be carried out regardless what happens. This simplifies trigger specifications but also limit its application. For example, an email must be sent to … Continue reading
Posted in Developer, Product Usage
Trigger an email to manager if a survey result is really bad | Survey Automation
It should be easy to trigger an email to alert a manager for a really bad survey result. In this example, we assume a bad result is defined as a customer giving a rating of 1. The workflow trigger is … Continue reading
Posted in General, Product Usage
Create an online survey page | Survey Automation
This article is intended for webmasters who are tasked to create an online survey page and submit the results to Voicent CRM. The example uses HTTP FORM handling using PHP. The previous post contains the HTML source code to use … Continue reading
Posted in Developer, Product Usage