Category Archives: Product Usage

Voicent Product Usage Tips

Release 10.5.1: More campaign control in workflow

More campaign related features are added to the workflow in release 10.5.1. Campaign Events You can trigger workflow using the following campaign event: Campaign Start, Campaign Stopped, Campaign Finished. Campaign Actions You can use the following campaign actions: Add customer … Continue reading

Posted in Developer, Product Usage |

Outbound prospect software

Companies looking to significantly increase their sales should deploy an outbound lead generation team, according to Aaron Ross, author of “Predictable Revenue”. “Your prospectors should not close…Your prospectors should prospect.”. A focused prospect team not only is more focused, but … Continue reading

Posted in General, Product Usage |

Voicent Inbound/Outbound call center software for voice text messaging and email

How do you guys handle recording? Do I use my own VOIP lines or do I need to use yours? Yes, Voicent software can record all phone conversations and save in a file for your future reference. You need to … Continue reading

Posted in Agent Dialer, Auto Dialer, BroadcastByEmail, CRM, Gateway, General, Installation, IVR Studio, Product Usage, VOIP | Tagged , , , ,