Category Archives: Product Usage
Confirmation item: leave message
Question: One of the options on the New Conformation and Response Item screen is “Leave Message” with a max record time. How is this option set up? Where are the “leave message” messages saved? Answer: Leave message will save the … Continue reading
Posted in Appointment Reminder, Auto Dialer, Product Usage
Message Designer: Customized Confirmation Item
Question: What is the “Specify your own Meaning” option, and how does it work? With the other options, for example, you can select one to replay the message, to forward the phone, to stop the message, etc. When I specify … Continue reading
Posted in Appointment Reminder, Auto Dialer, Product Usage, Support, Technical Terms
Design Confirmation Items
Question: When I edit a message in the Message Designer, the “Need confirmation or response” option is greyed out, to where I cannot select it. Answer: You have to select “Play different messages for answering machine and human pickup”, and … Continue reading
Posted in Appointment Reminder, Auto Dialer, Product Usage