Monthly Archives: January 2006

Manually start or stop Voicent Gateway

Voicent Gateway is a Windows service. The default setting is automatically start the gateway when Windows starts. To change that, select Administrative tools from Windows control panel; then select services; Double click on Voicent Gateway. From the Properties dialog, change … Continue reading

Posted in Developer, Gateway, Installation |

Force Dialer, force dial

Voicent AgentDialer is a semi-automatic autodialer for inproving your sales and marketing campaigns. Agent Dialer is also known as a Force dialer. The difference between a fully automated dialer (BroadcastByPhone) and a semi-automatic dialer (AgentDialer) is whether dialing actions are … Continue reading

Posted in General, Technical Terms |

Computer does not recognize new voice modem

If your computer does not recognize your voice modem, please check the following: 1. Your modem card is firmly plugged into the PCI slot 2. Try a different PCI slot 3. From Windows Control Panel, select Add New Hardware, then … Continue reading

Posted in Agent Dialer, Appointment Reminder, Auto Dialer, Gateway, General, Installation, Voice Modem |