Monthly Archives: April 2006
Agent Dialer Benefit
Question: Why do I need Agent Dialer semi-automatic mode when I can just dial the number myself? Answer: Most of our customers want a very simple and affordable solution that: 1). automatically dials the phone number from a call list … Continue reading
Posted in Agent Dialer, General
Message Designer
Question: I want to insert a code # in the middle of my message. For example, “…please press the code # then …”. How can I do that Answer: First, please create 2 wave files, 1). the first wave file … Continue reading
Posted in Appointment Reminder, Auto Dialer
Confirmation item: leave message
Question: One of the options on the New Conformation and Response Item screen is “Leave Message” with a max record time. How is this option set up? Where are the “leave message” messages saved? Answer: Leave message will save the … Continue reading
Posted in Appointment Reminder, Auto Dialer, Product Usage