Monthly Archives: July 2006
Doing a clean re-install
Sometimes your Voicent installation might be corrupted. It might be caused by changing of the Java Virturl Machine software (installing other software program), or some data file corruption due to disk failure. In these situations, it is not enough just … Continue reading
Posted in Agent Dialer, Appointment Reminder, Auto Dialer, Gateway, Support, Technical Terms
VXML audio file path
Question: The gateway is not playing the audio message. audio src=”C:\Labs\VoiceOverPhone\welcome.wav”/ Answer: Prefix it with “file://”
VoiceXML Outbound Application Tutorial Available
Great News for developers. We have added a new Voicent Gateway tutorial focusing on outbound applications. You can access it at: http://www.voicent.com/devnet/tutorial2 The topics include: Schedule an outbound call Outbound call control flow Play different messages for live human pickup … Continue reading