Monthly Archives: October 2006

Appointment reminder: Listen to patient audio recording when using RDP

Question: Using medical reminder over RDP client and server 2003 resuires one to disable audio redirection on the server through MMC: This will allow the audiogate to work but it creates another problem: One can not then listen to voice … Continue reading

Posted in Appointment Reminder, Gateway |

BroadcastByPhone auto dialer call logs

One advantage Voicent BroadcastByPhone has is its ease of use. There is no additional steps to take in order to see the call report. Everything is reflected in the call list spreadsheet window, in real time. If your computer crashes … Continue reading

Posted in Auto Dialer |

Autodialer NOT play message for live pickup

This is a very common question: How do I set the auto dialer to NOT leave the recorded message when someone picks up the phone? Answer: 1) Use the message designer to design different messages for human vs. answering machine. … Continue reading

Posted in Appointment Reminder, Auto Dialer, Developer, Product Usage |