BroadcastByPhone auto dialer call logs

One advantage Voicent BroadcastByPhone has is its ease of use. There is no additional steps to take in order to see the call report. Everything is reflected in the call list spreadsheet window, in real time.

If your computer crashes for some reason, the software should not lose your call data and status. BroadcastByPhone has an auto saving feature that is on by default.

Sometimes, however, the BroadcastByPhone file (.voc) is not readable after your computer crash. In this situation, you can still get the call time and status using the following log files. They are under:

C:\Program Files\Voicent\Gateway\logs

and

C:\Program Files\Voicent\BroadcastByPhone\logs

Please note that after you reboot your machine, or have a new broadcast, these log files will be overwritten. Only one backup copy is saved.