Monthly Archives: October 2011
Setup Appointment Reminder by Text
Starting from release 8.1.2, you should be able to setup AutoReminder for appointment reminder by text. To activate this feature, open Voicent AutoReminder software, select Appointment > Customize Appointment… from the program main menu; select Text Reminder tab; select “Use … Continue reading
Posted in Appointment Reminder
Set VXML block element timeout
I would like to set call timeout for the calls made through Voicent Outbound API. Because some of our customers placing the calls on hold for 5 to 10 minutes, affecting next calls. I can able to set timeout using … Continue reading
Posted in Developer