Voicent software upgrade policy

Question:

I was also under the impression that when I purchase my system that I received free updates. Please clarify if I actually have to purchase another license

Answer:

The upgrade of minor releases are free, and upgrade of major releases are not free. So if you have Release 4 license, you have all the free upgrade within the same major release of 4.x.x. You only need to pay upgrade when there is major release, such as upgrading from release 4 to release 5.

If you have paid annual maintenance and support, and the major release is within the contract time, your upgrade is free.