Appointment Reminder for multiple offices

Thank you for the information. I was able to find Skype 3.8 and successfully tested the software. I do have a couple of issues:

1. My office would be making calls for multiple providers. The reminder message should state the provider’s name. I didn’t see that field listed in the import file format. Is that something that can be done in a single import, or will I have to import a separate calendar for each provider (that’s a no-go for me).

The provider’s name is called “user” in the import file.

2. I need for each call to refer callers back to the actual provider’s office (we have nine offices) instead of the generic company name and corporate office phone number. I can provide that information in the input file, but how do I incorporate it into the message?

This could be setup automatically when you have multi-user license. Each user, i.e. provider, can define his own callback number, and different background color for appointment.

I guess the best question is, can you create a custom message for our practice that pulls data from the input file for each call, and if so, how much would that cost, assuming we purchased the software and the text-to-speech engine. Thank you.

If all you need is to have an appointment reminder message that has different call back number, then just use the system default message after you get a multi-user license. If you need other kind customization for the message, please send us the details. One tool you might want to evaluate is Voicent IVR Studio, which allows you to created almost any reminder message you want. The tool is fully integrated with AutoReminder and has a GUI design environment for easy application creation.