Autodialer next day automatic broadcast and network files

When using the “automatic schedule next day broadcast”, the program stopped at 8pm correctly, popped up the window saying that it would start today at 10am. It did not start up at 10am and had to be started manually.

Is there any error message on screen? You can take a look at the following log file to see more info:

C:\Program Files\Voicent\Gateway\outcall\logs\call.log

It should also be noted that the lists are stored on a remotely mapped drive. It is working however so I am not sure why that would be a problem. The operating system is windows xp home

One possibility is with the voc file permission. The next day broadcast is launched by Voicent Gateway, which is running as “SYSTEM”. Windows might have extra security for SYSTEM account.

After copying the .voc file from the network drive to my local hard drive it works correctly. It should be noted that the network drive is not disconnected and I can load the file manually from it into BBP. Possibly the software is timing out when trying to load the list.