Transfer calls to another PBX extension

I want to transfer the calls to an extencion on the same pbx where the system is connected. lets say customer press 0 so call gets transfered to extencion 222#, also I have to setup an option for the number to be automatically removed from the list. please provide the instructions how to do that.

To setup call transfer, open Voicent gateway > Options > Setup > Call Transfer tab. There are two transfer mode, one is transfer to a number, and the other is transfer to a computer. To transfer to a PBX extension, select “transfer to the following phone number”, and enter the extension number in the box below.

The call transfer to a phone number is implemented as a conference call between the original call and a call to the extension specified. When a customer presses a key to transfer a call, Voicent software will put the current call onhold, and make another outbound call to the extension. Once answered, the two calls are joined.

Since both calls are made from the same original extension (not the transfer extension), you must make sure the extension has at least 2 channels.

To setup opt-out feature, please see set up auto dialer opt out feature.