Tag Archives: broadcastbyphone

Customizing your message when Auto Dialing

I want to make my message specific to each customer. For example, if the people I’m calling owe some amount of money then I want the message to say how much each person owes. How do I do that? When … Continue reading

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How to find the Program Data folder

Where does Voicent save program setting files? Where can I find my message designer files? Voicent software will save files like program settings and message designer messages in folders located in C:\ProgramData\Voicent, which by default is a hidden folder on … Continue reading

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Call Forwarding to an Outside Line with Voicent Software

When I broadcast out with your Auto Dialer, I want people to be able to press 1 to transfer and forward that call to my office phone. Do I need anything extra to make that work? When Voicent software forwards … Continue reading

Posted in Agent Dialer, Auto Dialer, FAQ, General, IVR Studio, Product Usage, VOIP | Tagged , ,