BroadcastByEmail and TLS Secured SMTP Servers

hi, i am using smtp.charter-business.net and i can not get broadcastbyemail to work!!!!!! please help

Voicent’s BroadcastByEmail does support almost all email systems, however the newly released TLS(Transport Layer Security) is not supported at the time being. TLS is a fairly new technology and before we implement it into our Auto Reminder and BroadcastByEmail systems, we would like to ensure it is stable and that the majority of the public use TLS. For the time being we urge people to set up SSL(Secured Socket Layer) email systems over TLS systems, since TLS is still slowly being adopted. The time frame we expect to implement TLS can be sometime this year.