When our predictive dialer or auto dialer connects an outbound call to an agent Voicent will popup a CRM page to let the agent know who they are talking to, as well as give the agent additional CRM information and … Continue reading →

iPaaS stands for integration platform as a service. With the cloud services taking a strong hold in enterprises and small businesses, it is no secret that cloud integration is one of the main challenges facing today’s businesses. Because most of … Continue reading →

To start, please open “Windows Task Scheduler” by typing “Task Scheduler” into your Window search, or launching it from here: C:\Windows\system32\tasksh.exe Create a new task: For General settings, make sure it does not require a user to be logged in … Continue reading →