Category Archives: General
SPI Globle client case study for Voicent call center software
SPI Global Client Case Study Company Background SPi Global provides domain expertise in the Customer Interaction, Healthcare, and Publishing markets. They also provide services across a wide range of industries, including banking and financial services, government, information technology, media, not-for-profit … Continue reading
Voicent CRM integration with SugarCRM, ZohoCRM
We are a 34+ year old software development and integration firm in the NYC/CT Area and recently discovered your firm. I was looking for some addons for the popular SugarCRM CRM solution at the time. As we also provide SIP … Continue reading
Call Center Automation Software to keep the sales up, marketing sizzling and customer satisfied
THE ADVANTAGE OF USING VOICENT TECHNOLOGY – BUILD CALL CENTERS FASTER, CHEAPER, BETTER The Call Center has undergone radical change over the past decade. Its century-old relic technology has been revolutionized. At the same time, the perceived business value of … Continue reading