Category Archives: General
How to find the Program Data folder
Where does Voicent save program setting files? Where can I find my message designer files? Voicent software will save files like program settings and message designer messages in folders located in C:\ProgramData\Voicent, which by default is a hidden folder on … Continue reading
Posted in FAQ, General
Tagged agent dialer, Auto Dialer, broadcastbyphone, Gateway, predictive dialer, support, voicent, windows
How to fix “Windows Services not Running” errors
When I tried to start my Gateway I got a “Windows Service not running” error, how do I fix this and get my Gateway running again? This error means that the Windows Services needed to run the Gateway are not … Continue reading
Call Forwarding to an Outside Line with Voicent Software
When I broadcast out with your Auto Dialer, I want people to be able to press 1 to transfer and forward that call to my office phone. Do I need anything extra to make that work? When Voicent software forwards … Continue reading
Posted in Agent Dialer, Auto Dialer, FAQ, General, IVR Studio, Product Usage, VOIP
Tagged autodialer, broadcastbyphone, dialer