Category Archives: General
BroadcastByPhone Multiple Transfer Numbers
“Hi, how can I use voicent broadcastbyphone to let users press multiple numbers for multiple transfers? thanks” When using BroadcastByPhone, you may want to give the people you are calling the option to press 1 to transfer to sales or … Continue reading
Posted in Auto Dialer, Developer, General, IVR Studio, Product Usage
Tagged broadcastbyphone, ivr, IVR Studio, multiple transfers, transfers
Magic Jack dropping 2 digits
I am using a XP computer with a modem. I am trying to call out using Magic Jack. It will call using just Magic Jack, When I try to use Voicent software, the modem calls and Magic Jack dials the … Continue reading
Posted in Agent Dialer, Auto Dialer, General
Tagged dropping 2 digits, Magic Jack, removing 2 digits
Router SIP ALG Issues
Can not get connected to SIP service. Router ports are opened..it’ll work by connecting my computer directly into the cable modem, but it will not connect through my router (which i need to use). My other software (security cameras) are … Continue reading
Posted in General