Category Archives: Agent Dialer
Increase predictive dialer speed
I have a two line predictive dialer. 10 calls every 10 minutes how do I speed this up? If you are not going to leave message on answering machines, you can speed up that by go to Voicent Gateway > … Continue reading
Posted in Agent Dialer
Auto dialer lines setup
I have the Enterprise Edition of the Voicent BroadcastByPhone autodialer, and have successfully set up 3 modems. I have a spreadsheet that has multiple numbers to dial. Also the licenses listed when I bring up the GW software shows 4-line … Continue reading
Posted in Agent Dialer, Appointment Reminder, Auto Dialer, Gateway, Installation, Voice Modem
Long delay when using Skype and Pemela
When I use BroadcastByPhone autodialer to call, I said “hello”, but there is a long delay (almost 8 seconds) before the message is played. This problem only happens when I use Skype. It does not happen when I use a … Continue reading
Posted in Agent Dialer, Appointment Reminder, Auto Dialer, Gateway, Skype