Category Archives: Agent Dialer

Skype Autodialer phone lines

If I have voice modems installed and try to use Skype as well… How does the Gateway determine which interface to use? Is there a way to explicitly define to use Skype or the Voice modem when making a call? … Continue reading

Posted in Agent Dialer, Appointment Reminder, Auto Dialer, Gateway, Installation, IVR Studio, Skype, Voice Modem |

Test Voicent with Skype

Testing demo version with Skype. I have been a user of Skype for several years and have a SkypeOut account. Two issues 1. I cannot determine how to record a new message from a phone. Do I still need to … Continue reading

Posted in Agent Dialer, Appointment Reminder, Auto Dialer, Gateway, IVR Studio, Product Usage, Skype |

Autodialer Windows Vista Support

Starting from release 6, Voicent products support Windows Vista. All programs, Broadcast By Phone autodialer, AutoReminder appointment reminder, AgentDialer predictive dialer, IVR studio for inbound IVR, should all be working the same way as on Windows XP. The only limitation … Continue reading

Posted in Agent Dialer, Appointment Reminder, Auto Dialer, Developer, Gateway, General, News, Product Usage, Voice Modem |