Category Archives: Agent Dialer
Installation file permission: cannot create file
I get a cannot create file : c:\Program Files\Voicent\Gateway\outcall\reqs\vxml\vcast\0\bcast_0.vxml it comes up twice for each entry. Are there any file or folder permission issue on that computer? Are you running the system as a system administrator? You can open the … Continue reading
Gateway Speech Engine Installation
Question: I get this message: Voicent Gateway Speech Engine has encountered a problem and needs to close. 1). Operating system must be Windows 2K/XP or later 2). The locale setting must be US, English language 3). Check your installation. You … Continue reading
Voicent software upgrade policy
Question: I was also under the impression that when I purchase my system that I received free updates. Please clarify if I actually have to purchase another license Answer: The upgrade of minor releases are free, and upgrade of major … Continue reading