Category Archives: Auto Dialer
Direct Database Campaign Requirements
I found the ‘Direct Database Campaign’ option from the Voicent Gateway, and had some questions regarding the values used in it, what jar file to use, etc. Please provide me more information on the direct database campaign option. The direct … Continue reading
Integrating BroadcastByPhone columns within IVR studio
I’d like different call flows based on different languages and countries in one IVR (as prescribed by the columns in my imported list) – is that possible or will I have to run multiple campaigns simultaneously? If so, what is … Continue reading
Best practice for press 1 campaign
One key features for auto dialing campaign is the ability to press a key to talk to agent. Over the last ten years, Voicent customers have been using this feature extensively to grow their businesses and make their operations more … Continue reading