Category Archives: Auto Dialer
Setup call disposition rules for auto dialing campaigns
In the upcoming 9.1.0 release, you can setup call disposition rules for auto dialing campaigns that started from Voicent CRM. Here are the steps: Step 1. Define and Start a Auto Dialer Campaign From Voicent CRM, choose Find from the … Continue reading
Posted in Auto Dialer, CRM
Network Timeout – DNS Server setup
hi, my broadcastbyphone is getting failed to connect to sip, and cSeq too small. Why? If it appears that your network is running too slow for Voicent to successfully contact your SIP service, it may be your DNS server settings … Continue reading
Posted in Agent Dialer, Appointment Reminder, Auto Dialer, Gateway, Support
Failed to get app header error.
I got this error when I started Voicent Auto Dialer / BroadcastByPhone: “Failed to get app headers. Voicent Gateway returned error status 404.” How do I fix this? Each Voicent file has a message that is selected that is attached … Continue reading
Posted in Agent Dialer, Appointment Reminder, Auto Dialer, FAQ, Gateway, General, Product Usage, Support
Tagged 404, agent dialer, app header, appointment reminder, Auto Dialer, autodialer, broadcastbyphone, error, failed, Gateway, IVR Studio, voicent gateway