Category Archives: Auto Dialer
Find working phone number
When i am reading the feature, i got 1 highlighted point in list , that is “Detects human pick up, answering machine, busy, no answer, disconnected line” in this just we want to know, we are looking this feature in … Continue reading
Posted in Auto Dialer, General
Call status for message delivered and heard
I performed some tests and I noticed that the status of a call interrupted by the receiver, even at the beginning of the message, comes back in the status that this call is made and succeeded, which is fault because … Continue reading
Posted in Auto Dialer
Transfer call from agent to agent
DEAR VOICENT SUPPORT , PLEASE BE SO KIND TO ADVICE HOW TO TRANSFER THE CALL FROM REMOTE AGENT TO REMOTE AGENT OR ANOTHER TELEPHONE NUMBER, USING AGENT DIALER AND BBP. Once a call is answered by an agent, he or … Continue reading
Posted in Agent Dialer, Auto Dialer