Category Archives: Installation

Installation Information

Voicent Inbound/Outbound call center software for voice text messaging and email

Posted on November 6, 2014 | By Voicent Info

How do you guys handle recording? Do I use my own VOIP lines or do I need to use yours? Yes, Voicent software can record all phone conversations and save in a file for your future reference. You need to … Continue reading →

Posted in Agent Dialer, Auto Dialer, BroadcastByEmail, CRM, Gateway, General, Installation, IVR Studio, Product Usage, VOIP | Tagged , , , ,

SPI Globle client case study for Voicent call center software

Posted on October 29, 2014 | By Voicent Info

SPI Global Client Case Study Company Background SPi Global provides domain expertise in the Customer Interaction, Healthcare, and Publishing markets. They also provide services across a wide range of industries, including banking and financial services, government, information technology, media, not-for-profit … Continue reading →

Posted in Agent Dialer, Auto Dialer, Developer, Gateway, General, Installation, VOIP | Tagged , , , , ,

Voicent CRM integration with SugarCRM, ZohoCRM

Posted on October 29, 2014 | By Voicent Info

We are a 34+ year old software development and integration firm in the NYC/CT Area and recently discovered your firm. I was looking for some addons for the popular SugarCRM CRM solution at the time. As we also provide SIP … Continue reading →

Posted in Agent Dialer, Auto Dialer, Developer, Gateway, General, Installation, Product Usage, VOIP | Tagged , , , , , , , ,