Category Archives: Installation
Gateway Speech Engine Installation
Question: I get this message: Voicent Gateway Speech Engine has encountered a problem and needs to close. 1). Operating system must be Windows 2K/XP or later 2). The locale setting must be US, English language 3). Check your installation. You … Continue reading
Posted in Agent Dialer, Appointment Reminder, Auto Dialer, Gateway, Installation
Auto dialer keeps calling back
Question: When I answer the “test phone” the sample message plays. However, when I hang up it will continue to call back three or four times until I stop the Gateway. Is there a setting that I have missed that … Continue reading
Posted in Appointment Reminder, Auto Dialer, Installation
Voicent download package and installation
Question: I downloaded the basic telemarketing program and ran the setup but what shows up in the folder does not have a clickable icon to see a utility also no desktop icons appeared. From voicent website, you will download a … Continue reading
Posted in General, Installation