Category Archives: Installation
Disable unused modems
If you have multiple line license, and you have multiple modems installed, you can disable some modems if you do not want to use all of the lines. There is no need to physically uninstall the modem from your computer. … Continue reading
Posted in Auto Dialer, Gateway, Installation, Voice Modem
External SMTP server setup
Question: I am getting “Failed to send message: 221 … ESMTP server closing connection” Answer: 1). If you are using an ISP, please check its website for email configuration for email clients, such as Microsoft Outlook. Sometimes, your login name … Continue reading
Posted in BroadcastByEmail, Installation
Autodialer dialing rule
Question: The message broadcasted was not receive by all the sample recepient inspite of the fact that all the calls were successful. How do I resolve this problem. Answer: If your line connection is OK, one place to check is … Continue reading
Posted in Agent Dialer, Appointment Reminder, Auto Dialer, Gateway, Installation, Voice Modem