Category Archives: IVR Studio

IVR design

Posted on October 28, 2014 | By Voicent Info

We get about a 1000 call per month from jurors we have summons. Typically, they are exercising an exemption or informing of us a disqualification. Sometimes we can confirm the exemptions using data we have, or we ask them to … Continue reading →

Posted in Developer, FAQ, General, IVR Studio, Product Usage, Technical Terms, Text-to-Speech |

Voicent IVR usage

Posted on October 24, 2014 | By Voicent Info

Well we ran for quite a while following a complete failure with the BUSY HERE messages and the system’s refusal to answer calls as noted below in July. The same thing has just happened again earlier this week. I have … Continue reading →

Posted in Auto Dialer, Developer, Gateway, General, IVR Studio, Technical Terms, Text-to-Speech, VOIP | Tagged ,

Voicent CRM with inbound and outbound dialing system

Posted on October 22, 2014 | By Voicent Info

I would like some assistance with purchasing a predictive phone service plan. We will have at least 2-3 people making calls around 6 hours a day, 5 days a week. I would also like to ask for a recommendation on … Continue reading →

Posted in Agent Dialer, Auto Dialer, CRM, Developer, FAQ, General, IVR Studio, VOIP | Tagged , ,