Category Archives: Support

Voicent Technical Support

Appointment reminder import fields

I have a couple of questions regarding your Auto Reminder product (we just purchase the Enterprise version): 1. In the comma delimited file, if I want to exclude fields, should I delimit them out (successive commas), include a null (,””,), … Continue reading

Posted in Appointment Reminder, Developer |

Skype limits outbound calls to 50 a day

Hi, I’m a current voicent user and I love the product. Skype is now limiting calls to 50 a day and I need about 100 so I read about adding another skype account and to be used with my autodialer … Continue reading

Posted in Auto Dialer, General |

Magic Jack autodialer

does autodialer/predictive dialer program work with majic jack Yes. But unlike other VOIP services, you must use a voice modem and connect it to MagicJack in order to make phone calls. Voicent program works with analog phone line by using … Continue reading

Posted in Agent Dialer, Appointment Reminder, Auto Dialer, Gateway, IVR Studio, Voice Modem |