Category Archives: Support
Telephone Recording and RAS
Problem: Voicent Gateway does not answer the call for telephone recording Possible cause: Other installed software products answer the call before Voicent Gateway does. These software include answering machine software, fax software, or remote access server software.
Gateway cannot find call record
Question: I am testing the Vocient Gateway. I got callreqHandler.jsp working and it dials the number. But when I post to callstatusHandler.jsp with the reqId, I get the following error: “ERROR: gateway cannot find call record: null” but I am … Continue reading
Customize HTML webpage for Appointment Reminder
Question: Can I make my own webpage in HTML and have my own HTML form add appointments to the AutoReminder list? If so, is there a way of sending the wave file that I want played through this webpage? Additionally, … Continue reading