Category Archives: Support
Call Center Automation Software to keep the sales up, marketing sizzling and customer satisfied
THE ADVANTAGE OF USING VOICENT TECHNOLOGY – BUILD CALL CENTERS FASTER, CHEAPER, BETTER The Call Center has undergone radical change over the past decade. Its century-old relic technology has been revolutionized. At the same time, the perceived business value of … Continue reading
auto detection of telephone line status using analog phone line and cisco spa3102
Which version I need to buy to one standard telephone line, taking in mind that I need to resume calls next day if imported telephone list is big?. Is possible to define the time frame in which outbound calls must … Continue reading
Auto Dialer to check telephone number status as active, disconnect, fax, no answer
I’m planning to buy Voicent’s BroadcastByPhone Auto Dialer solution to acomplish if phone numbers exist or not to make marketing lists qualification. The system must get phones from a list, dial the number and clasify the call in human response, … Continue reading