Category Archives: Support
What is a “line”?
I couldn’t find the explanation of a “Line” in the side panel., is it correct to assume I can dial and send a recorded message to one telephone per line at a time, i.e., if I want to send the … Continue reading
Posted in Agent Dialer, Auto Dialer
Setup Appointment Reminder by Text
Starting from release 8.1.2, you should be able to setup AutoReminder for appointment reminder by text. To activate this feature, open Voicent AutoReminder software, select Appointment > Customize Appointment… from the program main menu; select Text Reminder tab; select “Use … Continue reading
Posted in Appointment Reminder
Dialer Text-to-speech Prompt Type
I see in the help file that the “balance” can be added by the designer. How does the text-to-speach say the balance in dollars and cents? Do I need the professional license to use this feature of does the basic … Continue reading
Posted in Auto Dialer